Frequently Asked Questions
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Can I return SIDR products?
SIDR values its customers and the animals we serve which is why we invest in creating the best products possible. Unused and unopened product may be returned within 14 days of receipt. Due to the nature of SIDR products, items that are opened or used cannot be returned.
Why are SIDR wound products safe to use?
SIDR uses minimal ingredients that are almost all 100% natural. Our wound products are safe, effective, and non-toxic, ensuring that SIDR will not damage or hurt healthy tissue in the cleaning and healing process.
Why is SIDR better than other top wound care brands?
Our team of experts is focused on creating a formula that has minimal ingredients, but yields the highest possible results.
Compared to our biggest competitor(s):
- SIDR can be exposed to oxygen and still work
- SIDR can be frozen and still works
- Chitosan and chlorhexidine have a longer clinical track record than competitors
SIDR wound products don't contain any antibiotics. Why is that important?
Overuse of antibiotics animals contributes to the rise of antibiotic-resistant bacteria. Including antibiotics in wound care products that might not be necessary increases the chance of these resistant bacteria developing. Not only this, but it ensures our product is effective in healing our animal since it cannot build a resistance to our products.
Some antibiotics can be toxic to animals if ingested, licked, or applied incorrectly. SIDR wound care products are designed to be applied topically and may be licked by your pet or animal during healing. Avoiding antibiotics in our products ensures our formula is safe for your pet.
What makes SIDR Wound Products the best on the market?
What makes SIDR Rebuild and SIDR Rebuild+ products stand out from all other wound care products is our level of safety and minimal, natural ingredients. Being 100% safe for all animals, SIDR Wound Care is non-toxic, non-irritating, non-stinging, and is safe to use on or around the eyes, nose and mouth. SIDR Wound Care mitigates microbial, fungal, and bacterial contamination when applied all without harming healthy tissue. SIDR is free of: steroids, alcohol, antibiotics, iodine, or bleach